Privacy Policy | Opilato s.r.o. – Transport and Logistics Services

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1. Introduction

At GipTrans s.r.o., we are committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website or book our transportation services. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

The controller of your personal data is:

GipTrans s.r.o.

Registered Office:
Pacovská 2104/1
Krč, 140 00 Prague 4
Czech Republic

Company ID (IČO): 23210931

VAT ID (DIČ): CZ23210931

Phone: +420 797 666 630

Email: info@cargip.cz

3. Information We Collect

3.1. Personal Data

We may collect the following categories of personal information:

Contact Information: Name, email address, telephone number, and billing or postal address.

Booking Information: Pickup and drop-off locations, travel dates and times, flight information, destination details, passenger information, and any special requests related to your journey.

Payment Information: Billing address and payment details required to process your transaction. Payment card information is processed securely by our payment providers and is not stored by us unless legally required.

Communication Information: Information you provide when contacting us by email, telephone, website forms, or other communication channels.

3.2. Automatically Collected Data

When you visit our website, we may automatically collect:

IP address

Browser type and version

Device type

Operating system

Pages visited

Date and time of access

Referring website

Cookie identifiers and similar technologies

3.3. Information from Third Parties

We may receive booking information from travel agencies, hotels, business partners, online booking platforms, or other authorized third parties acting on your behalf.

4. How We Use Your Information

We process your personal data for the following purposes:

Providing and managing transportation services.

Processing reservations and payments.

Communicating booking confirmations, updates, and customer support.

Responding to inquiries and requests.

Improving our website, services, and customer experience.

Preventing fraud and ensuring the security of our services.

Complying with applicable legal, tax, and accounting obligations.

Sending marketing communications where you have provided your consent or where otherwise permitted by applicable law.

5. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds under the General Data Protection Regulation (GDPR):

Performance of a contract.
Compliance with legal obligations.
Legitimate interests pursued by GipTrans s.r.o.
Your consent, where required.

6. Sharing Your Information

We may share your personal data only where necessary with:

Payment service providers.

Professional drivers and transportation partners responsible for fulfilling your booking.

IT service providers and website hosting providers.

Business partners involved in delivering requested services.

Public authorities where disclosure is required by law.

Professional advisers including accountants, auditors, insurers, or legal advisers.

We never sell your personal data to third parties.

7. International Data Transfers

Personal data is primarily processed within the European Economic Area (EEA). Where personal data is transferred outside the EEA, GipTrans s.r.o. ensures that appropriate safeguards are in place in accordance with the GDPR, including the use of Standard Contractual Clauses or other legally approved transfer mechanisms where applicable.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, loss, or destruction.

These measures include:

SSL encryption for website communications.

Restricted access to personal information.

Secure servers and infrastructure.

Regular monitoring and security updates.

Confidentiality obligations for employees and authorized partners.

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with applicable legal obligations.

Typical retention periods include:

Booking and accounting records: generally up to 5 years or longer where required by applicable law.

Customer communications: as necessary to resolve inquiries or legal claims.

Marketing data: until consent is withdrawn or you unsubscribe from marketing communications.

10. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

Request access to your personal data.

Request correction of inaccurate or incomplete information.

Request deletion of your personal data where legally applicable.

Request restriction of processing.

Object to certain processing activities.

Request data portability.

Withdraw your consent at any time where processing is based on consent.

Lodge a complaint with the competent data protection supervisory authority.

11. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, enhance user experience, analyze website traffic, and, where applicable, provide personalized content and advertising.

You may manage your cookie preferences through your browser settings or by using our cookie consent tools. For further information, please refer to our Cookies Policy.

12. Third-Party Websites

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy policies of any external websites you visit.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business operations. The updated version will become effective immediately upon publication on this website.

14. Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us: